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Return and Exchange Policy

We appreciate your business and will assist you in any way possible if your purchase is unsatisfactory. Items, if accompanies by a receipt, may be exchanged within 30 days from purchase for any product(s) of equal value, or a voucher for store credit. Cost of shipping will be charged for any returns or exchanges.

Books must be in new condition to be accepted for exchange. Apparel must have tags attached and be unworn. Music, art, and other items must be in original, unopened packaging.

Exchanges and store credit only. Contact localstore@volumeone.org for any questions!

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Downtown Eau Claire, Inc. DECI Best Customer Service, Best Downtown Experience

Best of the Chippewa Valley Best Gift Shop, Best place to buy music, Best Book Store

Eau Claire Chamber of Commerce Small Business of the Year 2016